Double Coin Tire Warranty Explained: What’s Covered & What’s Not

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A tyre warranty is not just a paper document. It’s a business protection. It helps fleets reduce risk, builds trust between dealers and customers, and proves that a brand stands behind its product quality.

When buying commercial tyres—especially for fleets, transport companies, and import businesses—one of the most important questions after price and mileage is:

? “What warranty does Double Coin provide?”

A tyre warranty is not just a paper document. It’s a business protection. It helps fleets reduce risk, builds trust between dealers and customers, and proves that a brand stands behind its product quality.

However, many tyre buyers misunderstand warranty policies. Some people think warranty means “free replacement anytime,” which is not true. In reality, tyre warranties cover manufacturing defects, not damage caused by road hazards, overloading, or poor maintenance.

In this complete guide, we’ll explain Double Coin tire warranty in a simple and practical way, including:

  • what is usually covered

  • what is not covered

  • common warranty rejection reasons

  • how to claim warranty properly

  • tips for dealers and fleet owners


Why Tyre Warranty Matters for Fleets

Commercial fleets invest heavily in tyres. A single truck may require:

  • 6 to 10 tyres (depending on configuration)

  • regular replacement cycles

  • retreading programs

If tyres fail early due to a manufacturing issue, it causes:

  • downtime

  • delivery delays

  • accident risk

  • extra cost

A warranty helps reduce these losses and gives fleet owners confidence that the brand is reliable.


Understanding Double Coin Warranty: The Basics

Double Coin is a major commercial tyre brand, and like other reputable manufacturers, it offers warranty coverage under specific conditions.

Important note:

Warranty policies can vary depending on:

  • country / region

  • local distributor policy

  • tyre category (TBR, OTR, PCR)

  • purchase channel (authorized dealer vs open market)

So the warranty terms you receive from your distributor may differ slightly.

But the general rules are similar worldwide.


What Double Coin Tire Warranty Usually Covers

Double Coin warranty typically covers manufacturing defects. These are defects caused during production, such as:

1) Tread Separation (Manufacturing Related)

If the tread separates from the casing due to production defect, warranty may apply.

This is one of the most common warranty cases in commercial tyres.

2) Sidewall Manufacturing Defects

If sidewall cracks appear due to compound defect (not due to impact or underinflation), warranty may apply.

3) Casing Defects

If the casing shows internal structural failure due to manufacturing issue, it may be covered.

4) Bead Defects

The bead area is critical for mounting. If bead wire failure occurs due to manufacturing defect, warranty may apply.

5) Out-of-Round / Vibration (Factory Defect)

Sometimes tyres may cause vibration due to:

  • uneven build

  • internal construction fault

If verified, warranty can cover replacement or adjustment.


Warranty Coverage Type: Replacement or Pro-Rata?

Most commercial tyre warranties are pro-rata, meaning:

  • You don’t always get a full free tyre

  • You get credit based on remaining tread depth or percentage of tyre life

Example:

If a tyre fails at 20% usage:

  • you may receive higher credit

If a tyre fails at 80% usage:

  • you may receive smaller credit

This is fair because the tyre already delivered much of its value.


What Double Coin Warranty Usually Does NOT Cover

This is the most important part.

Many warranty claims get rejected because the tyre damage is not a manufacturing defect—it’s caused by usage conditions.

1) Road Hazard Damage

Not covered:

  • nails

  • punctures

  • sharp stones

  • glass cuts

  • pothole impact

These are considered external hazards.

2) Overloading

Overloading is one of the biggest tyre killers.

Signs of overload include:

  • excessive shoulder wear

  • casing deformation

  • heat damage

Warranty will almost always be rejected if overload evidence is found.

3) Underinflation / Overinflation

Wrong tyre pressure causes:

  • overheating

  • sidewall failure

  • uneven wear

This is maintenance-related, not manufacturing.

4) Misalignment / Suspension Issues

If tyres wear unevenly due to:

  • alignment problems

  • worn suspension

  • steering issues

Warranty does not cover it.

5) Improper Repairs

If the tyre is repaired incorrectly:

  • unsafe patches

  • wrong repair method

  • damage caused during repair

Warranty becomes void.

6) Retread Failures

If the tyre is retreaded by a third party, warranty coverage usually ends because:

  • manufacturer cannot control retread quality

7) Improper Storage

Tyres stored in poor conditions may develop:

  • cracking

  • deformation

  • aging damage

This is not covered.


Common Reasons Warranty Claims Get Rejected

Fleet owners often feel frustrated when claims are rejected. But most rejections happen due to clear reasons.

Top rejection reasons:

  1. Tyre is worn out (too low tread depth)

  2. Tyre was overloaded

  3. Evidence of underinflation

  4. Sidewall impact damage

  5. Run-flat damage (driven while flat)

  6. Damage caused by poor road conditions

  7. Tyre purchased from unauthorized seller

  8. No invoice or proof of purchase


How to Claim Double Coin Tire Warranty (Step-by-Step)

If you want to successfully claim warranty, follow this proper process:

Step 1: Keep Proof of Purchase

Always keep:

  • invoice

  • batch details

  • dealer information

Warranty claims without invoice are difficult.

Step 2: Do Not Continue Using the Damaged Tyre

If tyre damage occurs:

  • stop using it

  • remove from service

  • avoid further destruction

If the tyre is destroyed further, inspection becomes impossible.

Step 3: Record Tyre Details

Take photos of:

  • tread

  • sidewall

  • bead

  • serial number / DOT

  • damage area

Also record:

  • vehicle position (steer/drive/trailer)

  • mileage

  • load type

Step 4: Submit Claim Through Authorized Dealer

Warranty is usually handled through:

  • dealer

  • importer

  • official distributor

Step 5: Inspection Process

The tyre will be inspected to determine if damage is:

  • manufacturing defect

  • road hazard / maintenance issue

Some cases may require:

  • factory inspection

  • distributor technical review

Step 6: Warranty Decision

If approved, you may receive:

  • replacement tyre

  • pro-rata credit

  • discount on new tyre


Tips for Fleet Owners to Protect Warranty

Fleet owners can reduce warranty issues and improve tyre performance by following these rules:

1) Maintain Correct Tyre Pressure

Pressure checks should be:

  • daily for heavy fleets

  • weekly minimum for smaller fleets

2) Keep Alignment & Suspension in Good Condition

Do alignment checks regularly.

3) Avoid Overloading

Even strong tyres have limits.

4) Train Drivers

Driver habits impact tyre life and warranty.

5) Rotate Tyres

Rotation improves wear balance.

6) Keep Tyre Maintenance Records

Warranty claims are stronger when you have:

  • pressure logs

  • rotation logs

  • service history


Tips for Dealers & Importers (Very Important)

If you are selling Double Coin tyres, warranty management is key for customer trust.

Dealer best practices:

  • Provide clear warranty policy in writing

  • Explain what is not covered (to avoid misunderstanding)

  • Encourage customers to maintain tyres properly

  • Collect tyre serial numbers during sale

  • Build relationship with distributor warranty department

Why warranty clarity increases sales:

When customers trust warranty support, they:

  • buy again

  • recommend brand

  • build long-term relationship


Final Thoughts

Double Coin is a strong commercial tyre brand, and its warranty system—like all reputable manufacturers—focuses on manufacturing defects, not road damage or maintenance mistakes.

If you understand the warranty clearly, you can:

  • reduce fleet risk

  • avoid rejected claims

  • improve tyre performance

  • build customer trust (for dealers)

The best approach is simple:

✅ buy from authorized distributors
✅ maintain tyres properly
✅ keep records
✅ claim warranty with proper proof

That way, Double Coin tyres can deliver both performance and business security.

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